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Warranty

InfraredSaunaGuru warranty is extended only to the original purchaser.

This warranty shall not apply to any product or component used in industrial, rental, club or commercial purposed. This warranty shall not apply to any claims arising from the misuse, neglect, accident, abuse, improper installation, or improper installation, or improper operation on the part of the purchase, including but not limited to exposure to fire or excessive heat, and other hazards of nature. Under no circumstances will the manufacturer be liable for any special or consequential damages arising from the use of the product or components or the parts attached or installed with it. Nor for injury to any person or any claims for damages arising from the use, installation or servicing of the product. The purchaser must establish, by dated sales slip, invoice or deliver receipt, the date of purchase. All shipping costs for replacement parts for the sauna shall be at the purchaser's expense.
Infrared Sauna Guru will replace any damaged or defective part that is returned, with prior authorization, during the seven year period at no cost. This warranty is void if the sauna was not installed in accordance with our installation procedures, or if the sauna has been abused or not maintained properly by the customer. This seven year warranty covers the heaters, control systems, stereo systems and cabinetry.

The normal seven year warranty can be extended to lifetime for an additional 10% of the purchase price of the sauna. This amount must be paid within thirty days of the date of delivery.

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For Indoor Infrared Saunas


The normal 7 year warranty covers the following;


  • Infrared Heaters - 7 years
  • Electrical - 7 years
  • Audio System - 7 years
  • Wood / Construction - 7 Years

You can extended to lifetime for an additional 10% of the purchase price of the sauna. This amount must be paid within 90 days of the date of delivery;

  • Infrared Heaters - lifetime
  • Electrical - lifetime
  • Audio System - lifetime
  • Wood / Construction - lifetime

For Outdoor Infrared Saunas

The normal 3 year warranty covers the following;


  • Infrared Heaters - 3 years
  • Electrical - 3 years
  • Audio System - 3 years
  • Wood / Construction - 3 Years

You can extended to 7 year for an additional 10% of the purchase price of the sauna.


  • Infrared Heaters - 7 years
  • Electrical - 7 years
  • Audio System - 7 years
  • Wood / Construction - 7 Years

You can extended to lifetime for an additional 20% of the purchase price of the sauna.

  • Infrared Heaters - lifetime
  • Electrical - lifetime
  • Audio System - lifetime